Contacts
How to Reach Us
Have a question or want to get in touch with the team behind netosis.org? The easiest way to contact us is by email:
We read every message we receive and do our best to help.
What You Can Write About
Feel free to email us about anything related to our website, including:
- Questions about our content — for example, how we review and rate bitcoin sports betting sites and casinos that accept Canadian players;
- Corrections — if you spot outdated information, a broken link, or an error in one of our reviews (bonus terms, licensing details, payment options, etc.), let us know so we can fix it;
- Feedback — suggestions on what you'd like us to cover, improve, or explain in more detail;
- Partnership requests — if you represent a brand or company and would like to discuss a potential cooperation, please include full details in your message.
Response Time
We usually reply within a few business days. Please note that we do not offer instant or live support, and response times may be slightly longer on weekends and Canadian public holidays. There is no need to send the same message twice — we will get back to you.
Questions About Your Casino Account
netosis.org is an independent review and information website. We are not a gambling operator, and we do not hold player accounts, process payments, or manage bonuses of any kind.
If you have questions about:
- deposits or withdrawals (including bitcoin transactions);
- bonuses, free bets, or wagering requirements;
- account verification, limits, or closures;
- disputed bets or technical problems on a betting site,
please contact the casino's or sportsbook's own customer support directly. You will usually find their support options (live chat or email) on the operator's website. Only the operator can access your account and resolve these issues.
Need Help With Gambling?
Sports betting and casino games should always be entertainment, not a way to make money. If gambling stops being fun, or if you're worried about your own play or someone else's, free and confidential help is available across Canada.
ConnexOntario provides free, confidential support and referrals for problem gambling 24/7 for Ontario residents, and can point you toward similar provincial services. You can also visit the Responsible Gambling Council, an independent Canadian non-profit, for resources, self-assessment tools, and information about support services in every province and territory.
Asking for help is a sign of strength — these services are anonymous and free of charge.